Friday, 10 January 2014

Duplicated songs, videos and photos files into your Micro SD Card.

Some time videos, music and photos files can be shown double, tripled or more in your Windows Phone 8.


This could be related with the Micro SD Card inserted in your phone.
PS.: Make you sure there aren't copies of the same files into the phone internal memory.


The troubleshooting step I am going to explain works many time but not always.


  1. Take the phone.
  2. Go to Settings>Phone Storage>
  3. Tap SD card.
  4. Tap on Format SD card.
  5. Tap on Yes.
  6. Once you formatted the SD card reset the phone keeping the SD card inserted on it.



PS.: Remember, the phone reset process will erase all the files stored on the phone. If you have music, videos, photos, documents you don't wont to loose it will be better save them in the PC or SkyDrive.
I would suggest you to create a backup before resetting the phone. It will permit you to recover the emails accounts; the apps list, the messages; the phone call history; the phone settings.

How to make a phone backup?

  1. Take your phone and go to Settings>Backup.
  2. Tap app list+settings.
  3. Tap back up now.
  4. Go back to Backup and tap on text messages.
  5. Make you sure the first 2 options are on ON.

During during the post reset process you will be asked if you want to backup you stuff, please don't do it. You will be asked to Recover your backup copy ahead.



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